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VenueGo Protect Events

UK licensing

Stay in keeping with the guidelines, before anyone arrives.

Licensing in England and Wales expects you to protect children from harm and to have an age policy you can describe. Protect Events puts that check on the signup and the ticket, so the guest is pre-vetted before they reach the venue.

The Act

What the guidelines are actually asking for.

The Licensing Act 2003 makes it an offence to sell alcohol to anyone under 18. Premises that sell or supply alcohol must also have an age verification policy. People who appear under 18, or under an older age if your policy sets one, have to be asked for identification with a photograph, a date of birth, and a holographic or ultraviolet feature before they are served.

Councils publish a statement of licensing policy. Many of them expect Challenge 25, or an equivalent, and they expect age-restricted events to say how under-age entry is prevented. Your own premises licence can go further than the Act. Those conditions are the ones you have to keep.

Protection of children from harm

One of the four licensing objectives in the Licensing Act 2003. An age-restricted event is expected to show how under-18s are kept out of alcohol sales and out of nights that are not for them.

The other three still sit beside it

Prevention of crime and disorder, public safety, and prevention of public nuisance. An age check does not answer those. It answers the question of who was allowed to buy a ticket.

Where Protect Events fits

The check happens when they sign up or buy, not as a surprise on the night.

The same rule on every sale

The minimum age is on the session when they sign up or pay. Seventeen on an 18+ ticket is a decline, and it cannot be retried into a different answer.

A record from before they travel

You can say the check happened at purchase, what document type was used, and whether the date of birth met the age. That is easier to explain than a recollection from a busy entrance.

A pipeline your team manages

Documents that look wrong wait for your team. You can describe that process: flagged, reviewed by your team, then approved or declined. The compliance page sets out what the record contains.

Your own wording

The guest flow can carry your event name, so the check looks like part of your sale rather than a separate product they have never heard of.

Tickets and guest lists

18+ as a condition of the sale.

If the event is 18+, the honest place to enforce that is the signup or the checkout. A declined purchase never becomes someone arriving with a ticket they should not have. You keep the minimum age, the outcome, and, where a document looked wrong, the fact that your team managed the review.

Still yours on the night

The bar, the licence, the conditions.

A pre-vetted ticket does not retire Challenge 25. If someone looks under the age in your policy, staff still ask for ID before serving alcohol. Door supervisors required by the licence are still required. Protect Events does not read a government database, and this page is not a substitute for your licensing solicitor.

Questions

Plain answers.

Read the licensing guide
Does this replace Challenge 25?

No. Challenge 25 is a policy many premises adopt, and many councils expect it, for people who look under 25 when alcohol is served. A pre-arrival check supports that policy. Staff still ask for ID at the bar when someone appears under the age in your policy.

Does a pre-vetted ticket replace our premises licence conditions?

No. Conditions on the licence, including any age or door-supervision conditions, still apply. Protect Events is evidence of a check at signup or purchase. It is not a substitute for the condition itself.

Is this legal advice?

No. Licensing conditions differ by premises and by council. Read your licence and your council's statement of licensing policy, and ask your licensing solicitor before you rely on a record in a hearing.